Newark Auto Body Frequently Asked Questions
At Newark Auto Body, we understand how overwhelming auto repairs can be—especially after an accident. That’s why we’ve made it our mission to guide you through every step of the process with transparency, efficiency, and expert care. Whether you’re dealing with minor cosmetic issues or major collision damage, our team is here to help you make informed decisions and get back on the road with confidence.
Collision Repair and Insurance Help You Can Count On
We’re proud to be one of the most trusted auto body shops in Newark, NJ. Our technicians are trained to repair all makes and models using industry-certified methods and state-of-the-art tools. From computerized paint matching to structural repairs, we restore your vehicle to pre-accident condition—safely and precisely.
Have insurance questions? We work with all major insurance companies and handle the claim process for you. Most of the time, only one estimate is needed, and you always have the right to choose where your car is repaired. If our estimate is higher than your insurer’s, don’t worry—we’ll work directly with the adjuster to make sure nothing is overlooked.
Need help with transportation while your car is in the shop? We can assist with towing services and help arrange a rental car through your insurance or at your own expense. Once your repairs are complete, we back our workmanship and paint with a written warranty, so you leave with peace of mind.
Explore our full list of frequently asked questions below. If you don’t see your question listed, just give us a call or stop by. Newark Auto Body is here to make your repair process as smooth and stress-free as possible.
Q: How long will the repair take?
A: The timeline depends on the extent of the damage, availability of parts, and your insurance approval process. Most repairs take anywhere from a few days to a couple of weeks. We’ll provide you with an estimated completion date and keep you updated throughout the process.
Q: Do I need to make an appointment for an estimate?
A: It’s best to schedule an appointment so we can give you our full attention, but you’re also welcome to stop by during business hours for a walk-in estimate.
Q: Can you match my car’s paint exactly?
A: Yes! We use computerized paint-matching systems and high-quality paint to ensure your vehicle looks as good as new.
Insurance & Payment
Q: Do you work with my insurance company?
A: We work with all major insurance companies and handle the communication and paperwork for you, making the process as hassle-free as possible.
Q: Do I need to get multiple estimates for my insurance company?
A: Usually, no. Most insurance companies only require one estimate, and you have the right to choose the repair shop you trust.
Q: What if my insurance company’s estimate is lower than yours?
A: Don’t worry! We’ll work directly with your insurance adjuster to review the damage and agree on the proper repair cost.
After the Repair
Q: Will my vehicle be safe to drive after the repairs?
A: Absolutely. We follow manufacturer guidelines and use certified technicians to ensure your vehicle meets safety standards.
Q: Is there a warranty on your work?
A: Yes, we offer a written warranty on our workmanship and paint. Ask us for details specific to your repair.
Q: Will the repairs affect my vehicle’s resale value?
A: Proper repairs help maintain your vehicle’s value. Poor repairs can hurt resale value, which is why choosing a reputable shop is important.
Other Common Questions
Q: Do you offer towing?
A: Yes, we can arrange towing services if your car isn’t drivable.
Q: Can you help with a rental car?
A: Definitely! We can help you arrange a rental car through your insurance company or at your own expense.
Q: Do you repair all makes and models?
A: Yes, we have experience with a wide range of vehicles, both domestic and foreign.